10. Service Experience

Our service experience is:

1. Lead technician greets the homeowner and goes over the plan for the home
2. Lead discusses our process briefly and assigns teams to work - all team members are dressed in branded work attire
3. Work is started by first setting up and staging any interior areas to protect work areas
4. Lead offers progress update if all-day job
5. Lead offers to tour completed work to assure satisfaction
6. Lead offers invoice with special referral offer
7. Follow-up call from home office two days after completion

10.1 Loyalty Product/Service Offerings

Our primary loyalty and WOW tools are our:

1. Professionalism compared to the industry
2. Cleaning and education process
3. Clean-up after the job process
4. Follow-up before and after the cleaning

Marketing Services

To learn more about Ford-Marketing, please feel free to contact us via email at service@infosecpro.com